Returns & Exchanges

At CurvLife, your satisfaction matters to us. If you are not fully satisfied with your purchase, please contact our Customer Support team at service@curvlife.com. We will do our best to understand your concern and work with you to find an appropriate solution.

1. Return Policy

Return or exchange requests must be submitted within 60 days of placing your order.

Before sending anything back, please contact our Customer Support team at service@curvlife.com with your order number and the reason for your request. We will review your case and help arrange an appropriate solution, which may include a replacement, exchange, or return.

To be eligible, press-on nails and accessories must be unused, free from adhesive residue or other signs of wear, and returned with all original packaging and included components intact.

If a return is approved, our team will provide the correct return address and shipping instructions. Original shipping charges and optional shipping insurance fees are non-refundable. Please confirm both the return address and the items in your package before shipping, as CurvLife cannot guarantee the recovery of or compensation for items sent in error.

2. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us with your order number and clear photos of the item and its packaging.

Once the issue has been reviewed, we will do our best to arrange a replacement or another appropriate solution. If a return is required and the issue is confirmed by our team, CurvLife will cover the return shipping cost.

3. Returns for Other Reasons

For returns due to personal preference, including size, color, or a change of mind, please contact our Customer Support team so we can review your request and provide the appropriate next steps.

If a return is approved for reasons related to personal preference, the customer is responsible for the return shipping cost.

4. How to Return an Item

Once your return request has been approved, securely pack the item in its original packaging with all included accessories and components.

Please use a trackable shipping service and email the tracking number to service@curvlife.com after your package has been shipped.

Please do not send your return to the address shown on the original shipping package unless instructed by our Customer Support team.

5. Refunds

Refunds will be processed within 5 business days after the return tracking information has been received and verified.

Approved refunds will be credited to the original payment method.