Shipping & Delivery
1. Shipping Fees
| Order Amount | Country | Shipping Fee |
|---|---|---|
| Over $49.99 | All | Free |
| Under $49.99 | Canada | $7.99 |
| Under $49.99 | Other | $6.99 |
2. Processing & Delivery Times
We currently offer standard shipping for all orders. Orders are generally processed within 1–4 business days after payment confirmation.
Estimated delivery times after shipment:
- – United States: 2–7 business days
- – Other regions: 7–14 business days
Delivery times are estimates and do not include order processing. Delays may occur due to weather, holidays, peak shopping periods, customs clearance, or carrier disruptions.
If your package has not arrived within the estimated delivery window, please contact Customer Support at service@curvlife.com.
3. Track Your Order
Once your order is on its way, we’ll email you a tracking number. You can use it on the carrier’s website to follow your delivery. Please note that tracking updates may take a little time to appear after shipment.
For additional assistance, contact us at service@curvlife.com.
4. Customs, Duties & Taxes
Depending on the destination, international orders may be subject to customs duties, import taxes, or other fees imposed by local authorities. Any applicable charges are determined by the destination country and may be collected upon delivery, unless otherwise indicated at checkout.
5. Shipping Address
Please carefully review your shipping address before placing your order. Make sure the recipient name, street address, apartment or unit number, city, state, postal code, and contact information are complete and correct.
If you notice that your shipping information is incorrect after placing your order, please contact us at service@curvlife.com as soon as possible. Please include your order number and correct shipping information in your message.
We will do our best to update your address before shipment. However, address changes cannot be guaranteed once an order has entered processing or has been transferred to the shipping carrier.
Delivery to PO Boxes, APO/FPO/DPO addresses, remote areas, islands, and certain territories may take longer or have limited service. In some cases, collection from a local post office or pickup point may be required.
6. Order Changes & Cancellations
If you need to make another change to or cancel your order, contact us at service@curvlife.com within 24 hours of placing it.
We will do our best to assist, but changes or cancellations cannot be guaranteed once an order has entered processing or has shipped.
7. Delivery Support
Incorrect or incomplete address: If a package cannot be delivered or is returned because the shipping information provided at checkout was incorrect or incomplete, additional shipping fees may apply if the order needs to be resent.
Returned packages: If a package is returned because of refused delivery or unsuccessful delivery attempts, additional shipping fees may apply if the order needs to be resent.
Delivered but not received: Please check with household members, neighbors, the delivery location, and the carrier. If you still cannot locate your package, contact us with your order number and tracking information.
Missing, incorrect, or damaged items: Please visit our Returns & Exchanges page for assistance.